In 2015, Twickenham-based rugby club Harlequins made the strategic decision to move its payroll over to FMP’s payroll services team. We were required to provide a highly reliable and scalable system to support their increasingly complex payroll needs.
The Harlequins rugby club has been steadily growing in the past five years. With great success, however, come a new set of challenges, and for the Harlequins their local outsourced payroll provider was struggling to manage the increasing size and complexity of their payroll.The resulting data inaccuracies and poor financial reporting caused significant disruption, so the club enlisted the help of FMP. We selected our fully managed payroll solution to provide the scalable infrastructure necessary for the Harlequins’ evolving payroll requirements.
The growth of Harlequins rugby club over the past few years has complicated its payroll processes. They require highly advanced payroll systems and processes that can scale up and down to meet demand.The key challenges that FMP Global needed to address were:
Variability of the payroll run
Harlequins’ payroll run varies depending on the season. There are 200 full time staff – including coaches, players and office workers – but during the playing season, part time day workers are needed to support home games and hire games for events such as Rugby Aid.
Complexity of player payroll
The playing department’s payroll is more complex. On top of a basic annual salary, during the playing season Harlequins rugby team receive appearance fees and bonuses. At the end of the season, there is also a reward for good performance, and any players chosen to play internationally will receive an additional income from the national rugby board.
Evolving payroll requirements
With more players gaining international experience, Harlequins rugby club is growing rapidly. A larger club requires a payroll provider that can deal with the scale and complexity of its payroll requirements, whilst delivering long-term benefit.
Lack of payroll expertise in-house
Harlequins don’t have a lot of payroll expertise in house, so wanted a supplier that they could talk to and to act as a trusted adviser.